222bd Privacy Policy

Welcome to 222bd. This Privacy Policy ("Policy") describes what information we collect from you while you use the 222bd platform, how that information is processed, and what your rights are. By continuing to use this platform, you are considered to have accepted the terms of this Policy.

To learn about the full terms of using our services, please read the Terms and Conditions page, where all general terms related to account use and betting are discussed in detail.

1. Definitions and Scope

1.1 Definitions

In this Policy, "we", "our", or "222bd" refers to the entity operating this platform. "You" or "user" refers to any person who uses 222bd's website or services. "Personal information" refers to any information through which you can be directly or indirectly identified.

1.2 Scope

This Policy applies to all digital services, websites, and mobile platforms of 222bd. Our services are for persons aged 21 years or older only. We do not knowingly collect personal information from minors. If it comes to our attention that information from an underage person has been collected, we will immediately delete that information.

2. What Information We Collect

2.1 Information Provided at Registration

When creating an account, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• Preferred language (Bengali or English)
• Documents required for identity verification (such as a national ID card), where applicable upon request

2.2 Transaction Information

During deposits and withdrawals, we store information about the transaction amount, time, and method. We keep records of all financial activity conducted through bKash, Nagad, Rocket, and Upay. Please note that the payment provider's own privacy policy applies to those service providers.

2.3 Automatically Collected Information

When you use 222bd, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Session duration and usage patterns
• Information collected through cookies and similar tracking technologies
• Referral source and navigation path

2.4 Support Communication Information

When you contact our 24/7 customer support team via live chat or email, the content of that conversation may be recorded. This helps us improve service quality and resolve disputes.

3. Purpose of Using Information

222bd uses your information for the following legitimate purposes:

3.1 Service Operation and Improvement

Information is used to create and manage your account, process deposits and withdrawals, award bonuses, and ensure a personalised gaming experience. Information is also used to resolve technical issues on the platform and improve performance.

3.2 Identity Verification and Security

We carry out identity verification processes to prevent financial fraud, ensure account security, and block unauthorised access. Confirming a user's age is an important part of this process.

3.3 Communication

We contact you to confirm transactions, send important account-related notifications, and inform you of service changes. If you have consented to promotional communications, relevant information may also be sent through that channel.

3.4 Ensuring Responsible Gaming

We monitor players' gaming behaviour to identify problematic patterns in time and provide the necessary support. In line with the Responsible Gaming Policy, we take active steps to help users maintain healthy gaming habits.

4. Data Storage and Security

4.1 Technical Security Measures

222bd uses SSL (Secure Sockets Layer) encryption technology to keep your information secure. Industry-standard encryption is applied both during data transmission and during storage. Our systems undergo regular security reviews.

4.2 Access Controls

Access to your personal information is granted only to employees who need it for their work. All employees are required to comply with strict confidentiality agreements. Internal access logs are reviewed on a regular basis.

4.3 Data Retention Period

We retain information for as long as your account is active and, after it is closed, for as long as necessary to meet legal obligations. Records of financial transactions are kept for a defined period in accordance with applicable law.

5. Sharing Information with Third Parties

5.1 Service Provider Partners

222bd uses trusted third-party services in certain areas — such as payment processing (bKash, Nagad, Rocket, Upay), data hosting, and technology infrastructure. These partners receive only the information needed to perform their services and are contractually required to follow the same privacy standards as we do.

5.2 Legal Obligations

We may be required to provide necessary information in response to court orders, legal processes, or lawful requests from government authorities. In such situations, only the information legally required is provided to the relevant authority.

5.3 No Sale to Third Parties

222bd never sells your personal information to advertisers or third parties, or shares it for commercial purposes. Your information is used solely for the purpose of providing services.

6. Cookie Policy

6.1 What Cookies Are and How They Are Used

Cookies are small text files stored in your browser. 222bd uses the following types of cookies:

• Essential cookies: For maintaining login sessions and core platform functionality.
• Performance cookies: For analysing platform usage and improving services.
• Preference cookies: For remembering language selection and interface settings.

Most modern browsers allow you to control cookies. However, disabling essential cookies may cause some platform services to not work properly.

7. Your Rights

7.1 Right to Access and Correct Information

You can contact us at any time to request a copy of the information stored in your account. If any information is incorrect or incomplete, you may request a correction.

7.2 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal or regulatory obligations.

7.3 Right to Object to Processing

You may withdraw your consent to promotional communications at any time. Exercising this right will not affect your use of the core service.

7.4 How to Exercise Your Rights

To exercise any of the above rights, please contact our customer support team. Our email address: [email protected]. We will respond within a reasonable time after receiving your request.

8. International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such situations, we ensure that an equivalent level of data protection is maintained and that the necessary contractual safeguards for data transfer are in place.

9. Policy on Information Relating to Minors

222bd's services are strictly for persons aged 21 years or older. We do not knowingly collect any information from minors. If a parent or guardian believes their underage child has registered with 222bd, please contact us immediately — we will promptly close that account and delete the relevant information.

10. Policy Changes and Updates

222bd reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will publish a notice on the website and inform registered email addresses. Continuing to use the service after changes are made will be considered acceptance of the updated policy. If you wish to know how any matter compares to a previous version, please contact us.

11. Contact and Complaint Resolution

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We aim to respond within a reasonable time after receiving a complaint. For general questions, you may also visit our FAQ page, where answers to many common topics are provided.